Muhammad Anwaar currently serves as the Vice President of Operations, Human Resources, and Marketing for Onshore and Offshore business operations at CPCG. With over 21 years of service industry experience, Anwaar has made significant contributions to top multinational companies across the USA, UAE, and Pakistan, holding senior leadership roles in diverse sectors including BPO – Outsourcing & Offshoring, Healthcare, Telecom, and FMCGs.

Anwaar’s academic credentials include double Master’s degrees in Marketing and Management Information Services (MIS), which have laid a strong foundation for his impressive career. His journey began at Mobilink-Jazz, a leading telecom company with over 5 million subscribers, where he spent eight years managing Contact Center Operations. He then joined Sybrid – A Lakson Group Company, a BPO serving more than 50 companies across three continents. During his five years there, he oversaw operations in UAE and Pakistan as the Business Unit Head for high-profile clients such as McDonald’s UAE, AC Nielsen UAE, Unilever Pakistan, McDonald’s Pakistan, Toyota, and Colgate Palmolive.

Before joining CPCG, Anwaar spent eight transformative years at The Aga Khan University Hospital, a tertiary care JCIA and CAP accredited institution with over 1,100 beds and 350+ outreach centers and secondary hospitals in Pakistan and Kenya. As the Head of Patient Access and Health Information Management Services, he played a crucial role in enhancing patient access, service quality, and operational efficiency.

At CPCG, Anwaar’s vision and dedication drive operational excellence and innovation across all departments. His strategic insights and unique leadership skills inspire teams, elevate service standards, and contribute significantly to the growth and success of CPCG and its partners. Under his leadership, CPCG aims to become the partner of choice for businesses in the USA, particularly in the healthcare sector.

Anwaar takes great pride in leading the overall operations of CPCG, managing Human Resources, Organizational Development, and Marketing & Communications departments. His goal is to ensure seamless integration among people, departments, businesses, systems, and clients, delivering superior service to all clients at Collaborative Patient & People Care Group (CPCG).