HME/DME
Skilled Offshore Human Capital available across the following departments:
Communication
We specialize in managing client and patient communications for DMEs, HMEs, pharmacies, and physician offices through inbound and outbound channels, enhancing engagement and satisfaction.
- Inbound Calls
- On-Screen CSR
- Physician Outreach
- Patient Outreach
- Insurance Outreach
- Email Support
- Chat Support
Data Entry
We streamline data processes like order intake, eligibility checks, and document management for healthcare providers, ensuring precision and compliance with industry standards.
- Document Management
- Order Intake
- Eligibility Check
- Resupply
Revenue Cycle Management
Our tailored solutions for medical providers optimize billing, claim submission, payment posting, and collections, helping to improve cash flow and operational efficiency.
- Order Review and Verification
- Claim Submission
- Payment Posting
- Denial Management
- Patient Collection
Inventory + Delivery Management
For DMEs and HMEs, we manage warehouse operations, monitor deliveries, and ensure timely and accurate supply chain management for seamless patient care.
- Inventory & Warehouse Management
- Inhouse Delivery Monitoring
- Order Drop shipment
- Surveillance Monitoring
Communication
We specialize in managing client and patient communications for DMEs, HMEs, pharmacies, and physician offices through inbound and outbound channels, enhancing engagement and satisfaction.
- Inbound Calls
- On-Screen CSR
- Physician Outreach
- Patient Outreach
- Insurance Outreach
- Email Support
- Chat Support
Revenue Cycle Management
Our tailored solutions for medical providers optimize billing, claim submission, payment posting, and collections, helping to improve cash flow and operational efficiency.
- Order Review and Verification
- Claim Submission
- Payment Posting
- Denial Management
- Patient Collection
Data Entry
We streamline data processes like order intake, eligibility checks, and document management for healthcare providers, ensuring precision and compliance with industry standards.
- Document Management
- Order Intake
- Eligibility Check
- Resupply
Inventory + Delivery Management
For DMEs and HMEs, we manage warehouse operations, monitor deliveries, and ensure timely and accurate supply chain management for seamless patient care.
- Inventory & Warehouse Management
- Inhouse Delivery Monitoring
- Order Drop shipment
- Surveillance Monitoring
Business Intelligence
We deliver valuable insights through advanced analytics, helping DMEs, pharmacies, and physicians optimize business processes and make data-driven decisions.
- Business Analyses
- Business Analytics
- Process Design
- Product Design
- Maintenance
Bookkeeping and Accounting
We offer financial management services, including AR/AP and payroll, for physician offices, pharmacies, and other healthcare providers, ensuring sound fiscal health.
- AR Management
- AP Management
- Bookkeeping
- Financial Analytics & Projection
- Payroll Management
HR Services
From recruitment to performance management, we help healthcare businesses attract and retain top talent while ensuring organizational growth and stability.
- Talent Acquisition
- CompBen
- Performance Management
- Organizational Development
- Payroll Management
Service Quality
We ensure your healthcare operations maintain top quality by offering audits, compliance checks, and continuous improvement strategies.
- Quality Evaluation
- Business Process Compliance
- Internal Audits
- External Audit Defense
- Performance Improvement
Marketing and Advertising
Our marketing solutions are tailored to healthcare practices, enhancing visibility for DMEs, pharmacies, and physician offices through targeted outreach and digital strategies.
- Designing
- Social Media & Website Management
- Advertising & Outreach
Regulatory and Credentialing
We navigate licensing, credentialing, and compliance processes for healthcare providers, ensuring they meet regulatory requirements and maintain operational standards.
- Licensing, Credentialing & Contracts
- Regulatory & Compliance
Network Support
Network Administration & System Support Network ensures efficient, secure management of networks and IT infrastructure.
- Network & System Support
Business Growth
Our strategies empower healthcare businesses, providing sales support and growth initiatives that align with industry trends and drive long-term success.
TUC (TM) - True UpCare
Increase the dollar value of your patient to multiple fold, using analytics, human capital and AI.
Sales Support
Want to run a sales campaign but do not have enough hands, CPCG can provide the trained Human Capital to run any sales and upsell campaign.
Remote Partners
For the real estate sector, we manage property and financial operations, from investment sales to maintenance, ensuring smooth business administration.
- Investment Sales
- Property Management
- Finance & Accounting
- Billing & Invoicing
- Maintenance Management
- Business Administrative Support
